Improving Hospital Discharge and Reducing Delayed Transfers of Care in Your Area

Confirmed to speak:

  • Professor Martin Vernon, National Clinical Director for Older People, NHS England
  • Ashley McDougall, Director - Local Government Health and Education, National Audit Office
  • Sarah Mitchell, Adult Social Care Improvement Advisor - Former Director of Towards Excellence in Adult Social Care, LGA & Author of the High Impact Change Model
  • Dr. David Evans, Chief Executive, Northumbria Healthcare NHS Trust
  • Emma Bowyer, Trust Lead for UHS@Home Service, University Hospitals Southampton NHS FT
  • Dawn Hallam, IDT Lead, Pembury Acute NHS Trust
  • Sue Johnson, Independent Consultant & Leadership Coach


Last year, there were 2.3 million days of delayed transfer in England, amounting to an average of 6,200 unnecessarily occupied beds every day. Some estimates suggest that at least 10% of beds are filled by patients who are ready to be discharged. The rising number of delays is a significant burden on both patients and resources, costing service providers £173 million last year. In response, the Government has set a target for 2017/18 to significantly reduce the national delayed transfers rate, and it appears that this target will be missed by a wide margin. Evidently, much more needs to be done to tackle this increasingly problematic issue.

Join this Westminster Briefing event to examine how you can improve hospital discharge and tackle the delayed transfers of care challenge in your area.  Explore how a whole-system approach to integration, culture change and new ways of working can benefit your organisation and the patients that it serves.

Key Issues to be addressed:

  • Identifying the key operational symptoms of Delayed Transfers of Care in your area
  • The significant role of social care in reducing discharge delays
  • Implementing the NICE guidelines on the transition between hospitals and community settings
  • Adopting processes to get community support in place quickly
  • Embedding a whole-system approach to ensure long term sustainable solutions
  • Reducing delays without causing issues further down the patient pathway
  • Best practice in tackling local delayed transfer of care challenges
  • Integrated working between NHS, local authorities, commissioners and other healthcare providers

The event:

The morning session will help you to identify the key operational symptoms of delays in your area, and will explore ways to embed a whole-system approach to create sustainable long term solutions.

The afternoon session will look at national best practice in improving hospital discharge and tackling delayed transfers of care. This session will be highly interactive and will provide you with practical guidance to take back and implement in your setting.

Who should attend?

Delegates will be drawn from, but not limited to: patient flow/discharge managers; discharge liaison nurses; adult social care providers; Integration leads; heads of commissioning; long term condition leads; directors of public health and community services; heads of service development; providers; community nursing & disciplinary teams and anyone interested in or responsible for improving hospital discharge and reducing delayed transfers of care.


For registration enquiries please contact: | 0207 593 5657

To discuss event sponsorship, speaking opportunities and agenda content, please email:

The event is CPD certified, and a certificate is available confirming your attendance.

Wednesday 29th November 2017

11.00am - 3.30pm (including networking lunch)

Private Sector | 1 Place:£295 | 2+ Places:£245 each
Public Sector | 1 Place: £245 | 2+ Places:£195 each
Charity Sector | £150 per place
All displayed prices exclude VAT

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