Care Home Inspections: Meeting the Updated CQC Assessment Framework

Speakers Confirmed:

  • Zoe Thomas, Locality Manager, Skills for Care
  • Richard McKenzie, Chief Operating Officer, Christchurch Group 
  • Susan Houston, Home Manager, Laurels Care Home (Rated Outstanding)
  • Liz Clements, General Manager and Palliative Lead, Rush Court Care Home (Rated Outstanding)
  • Jane Montrose, Managing Director, Apple House Ltd (Rated Outstanding)
  • Romaine Lawson, Director of Operations, Apple House Ltd (Rated Outstanding)
  • Sue Johnson, Healthy Communities Consultant & Leadership Coach (Event Chair)
  • Further Speakers TBA


The Care Quality Commission’s new updated assessment framework for community and residential adult social care services comes into effect this winter. As more focus continues to be placed on care in the community, it is crucial that care home managers and their employees stay up-to-date with the latest changes and new key lines of enquiry.

Attend this Westminster Briefing to hear the details of these latest changes alongside a comprehensive overview of the guidance on care standards for care homes. Explore best practice from around the country and gain a practical understanding of how you can best prepare for your next inspection and improve your service.

Key issues to be addressed:

  • Overview of the CQC guidance for residential adult social care services
  • Update on the changes to the key lines of enquiry and rating characteristics
  • Developments in the inspection process
  • Ensuring that your service is safe, effective, caring, responsive to people’s needs and well-led
  • Evidencing to inspectors the key characteristics of good & outstanding services
  • Key measures for success for residential care homes and nursing homes
  • Moving from Good to Outstanding: What steps can you take?
  • Measuring performance and making improvements following an inspection
  • National examples of achieving and maintaining outstanding standards for care homes
  • How have leading services prepared for inspections?

About the Event:

The morning session will provide you with a comprehensive overview of the new Updated Assessment Framework and the guidance on care standards for care homes. This session will detail how you can improve your service and prepare for your next inspection.

The afternoon session will explore how your colleagues from across the country are working in innovative ways to achieve excellent results and maintain outstanding care home standards. This session will provide you with practical guidance that you can take back and apply in your setting.

Morning refreshments will be served upon arrival with a networking lunch to follow. Any special needs or dietary requirements should be notified to us upon booking.

Who should attend?

The audience will consist of, but is not limited to: Care Home Managers; Residential Care Managers; Adult Social Care Workers; and anyone with an interest in or responsibility for maintaining and improving standards in residential adult social care services.


For registration enquiries please contact: | 0207 593 5657

To discuss event sponsorship, speaking opportunities and agenda content, please email:

The event is CPD certified, and a certificate is available confirming your attendance.

Thursday 25th January 2018

11.00am - 3.30pm (including networking lunch)

Event will be located at 110 Rochester Row, London, DW1P 1JP


Charities/Not-for-Profit | 1 Place: £195 | 2+ Places: £145 each

Public Sector | 1 Place: £245 | 2+ Places: £195 each

Private Sector | 1 Place: £295 | 2+ Places: £245 each

Above prices exclude VAT

More from Dods