Welfare Reform & Rent Arrears in 2018: Managing Risks & Maintaining Collection Rates

Confirmed speakers:

  • Paul Howarth, Senior Consultant, The Welfare Reform Club
  • Duncan Brown, Managing Director, The Rental Income Consultancy
  • Donna McCarthy, Partner, Devonshires
  • Cath Davies, CD Consulting
  • Cllr Ric Pallister OBE, Leader, South Somerset District Council (event chair)
  • More speakers TBC


A recent NFA/ARCH report found that the total shortfall in rent from tenants claiming Universal Credit was £6.7 million, representing 10% of the total rent arrears from the landlords surveyed even though only 2.6% of households within the respondent group were UC claimants.

As Universal Credit is rolled out across the country, and other reforms like the benefit cap and spare room subsidy continue to have an impact on tenants, it is vital that landlords prepare for the tougher collection environment they may face in the coming months.

Join Westminster Briefing on 6th February for an up-to-date brief on the Government's welfare reforms, including what the DWP is doing to help claimants and landlords impacted by Universal Credit, and to examine how your organisation can manage the risks associated with rent arrears and maintain collection rates.

Key issues to be addressed include:

  • Latest policy developments in welfare reform
  • Impact of the benefit cap and spare room subsidy
  • Update on the implementation of Universal Credit and timetable for future changes
  • Addressing concerns about how long UC claimants have to wait before receiving benefit payments
  • Steps DWP are taking to improve UC for landlords, including the roll out of the landlord portal
  • Alternative Payment Arrangements for UC & ‘Trusted Partner Status’
  • Anticipated future trends in arrears
  • Planning & preparing for a tougher collection environment
  • Proactively identifying vulnerable households and providing support
  • Working within the Pre-Action Protocol for rent arrears

The event:

The morning will focus on the latest policy developments in welfare reform and anticipated future trends in rent arrears.

The afternoon session will examine how to best manage risks associated with rent arrears and maintain collection rates.

Who should attend?

Attendees will be drawn (but not limited to): social landlords & housing associations; local authorities; ALMOs; debt advisers; legal advisers; representative groups; and charities.

For registration enquiries please contact: Customer.Services@westminster-briefing.com | 0207 593 5657

To discuss event sponsorship, speaking opportunities and agenda content, please email: Dominic.Leigh@dodsgroup.com

Tuesday 6th February 2018

11.00am - 3.30pm (including networking lunch)

Public Sector | 1 Place: £245 | 2+ Places: £195 each
Private Sector | 1 Place: £295 | 2+ Places: £245 each
Above prices exclude VAT

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